The National CIO Review Weekly Digest: April 18

Insurance Industry Spotlight: IoT (Internet of Things) Impacting the Insurance Industry

In recent years, the industry has witnessed that IoT technologies can actually change its approach from responding reactively to claims after the fact to the prevention of claims using sensors and real-time monitoring.  Read more...

Q&A: Dave Finnegan on Aligning Digital, Marketing, and Technology to Create Extraordinary Customer Experiences at Orvis

Finnegan joined the privately-held Orvis as CIO in 2014 and was named to his current post of Chief Experience Officer in June 2016, where his passion focuses on delivering amazing customer experiences. 

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How Future CIOs and CTOs Should Prepare for Success

As technology leadership roles become increasingly central to business success, it's worth considering what the next generation of leaders will look like. Read more...

From the Harvard Business Review: Why Anxious Customers Prefer Human Customer Service

Many companies in high-anxiety settings - like financial services and healthcare - are funneling nervous customers to self-service technologies - isolating them at the precise moment when they're most keen for connection. Read more...

From the Wall Street Journal: How to Win Friends and Influence Algorithms

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 IT LeaderBoard®: The Premier Job Site for Technology Leadership Talent

IT LeaderBoard provides employers exclusive access to over 2500 established and emerging technology leaders. As the only national job board for technology leadership, we bring you the best, most relevant candidates, not found through traditional sourcing methods. 

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